.chatbot-root{z-index:1000;pointer-events:none;justify-content:flex-end;max-width:calc(100vw - 2rem);display:flex;position:fixed;bottom:1rem;right:1rem}.chatbot-root>*{pointer-events:auto}.chatbot-trigger{background:var(--gold,#f5b000);color:#122033;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:3.5rem;height:3.5rem;transition:box-shadow .2s,outline-color .2s,transform .2s;display:flex;position:relative;box-shadow:0 14px 30px #11182738}.chatbot-trigger:hover,.chatbot-trigger:focus-visible{outline:3px solid #f5b00047;transform:translateY(-2px)scale(1.06);box-shadow:0 18px 42px #1118274d}.chatbot-trigger svg{width:24px;height:24px}.chatbot-trigger__label{opacity:0;pointer-events:none;color:#fff;white-space:nowrap;background:#172235;border-radius:999px;max-width:120px;padding:7px 12px;font-size:12px;font-weight:800;transition:opacity .18s,transform .18s;position:absolute;top:50%;right:calc(100% + 10px);transform:translate(8px,-50%);box-shadow:0 12px 26px #11182738}.chatbot-trigger:hover .chatbot-trigger__label,.chatbot-trigger:focus-visible .chatbot-trigger__label{opacity:1;transform:translateY(-50%)}.chatbot-container{opacity:0;pointer-events:none;background:#f8f8fb;border-radius:24px;flex-direction:column;width:min(24rem,100vw - 2rem);min-width:0;height:min(70dvh,640px);min-height:min(420px,100dvh - 7rem);max-height:calc(100dvh - 7rem);transition:transform .22s,opacity .22s;display:flex;position:absolute;bottom:5rem;right:0;overflow:hidden;transform:translateY(18px)scale(.96);box-shadow:0 26px 60px #00000052}.chatbot-container.active{opacity:1;pointer-events:auto;transform:translateY(0)scale(1)}.chatbot-header{color:#fff;background:linear-gradient(90deg,#80670f,#f6ad00);border-bottom:1px solid #ffffff2e;flex-shrink:0;align-items:center;gap:12px;min-height:64px;padding:14px 16px;display:flex}.chatbot-brand-icon{background:#ffffffeb;border-radius:50%;justify-content:center;align-items:center;width:42px;height:42px;display:flex;overflow:hidden}.chatbot-brand-icon img{object-fit:contain;width:34px;height:34px}.chatbot-header h3{text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:16px;font-weight:800;line-height:1.1;overflow:hidden}.chatbot-header p{opacity:.86;text-overflow:ellipsis;white-space:nowrap;margin:2px 0 0;font-size:11px;overflow:hidden}.chatbot-close{border-radius:50%;justify-content:center;align-items:center;width:32px;height:32px;margin-left:auto;font-size:26px;line-height:1;display:inline-flex}.chatbot-messages{overscroll-behavior:contain;flex-direction:column;flex:1;gap:12px;min-height:0;padding:clamp(14px,2.4dvh,22px) 16px 18px;display:flex;overflow-y:auto}.chatbot-day{color:#7b808b;text-transform:uppercase;letter-spacing:.12em;background:#e9ebef;border-radius:999px;align-self:center;padding:5px 12px;font-size:10px;font-weight:800}.message{overflow-wrap:anywhere;word-break:break-word;white-space:pre-wrap;border-radius:14px;min-width:0;max-width:100%;padding:12px 14px;font-size:13px;line-height:1.55;transition:border-color .18s,box-shadow .18s,transform .18s;box-shadow:0 1px 2px #1118270f}.message-row{align-items:flex-end;gap:10px;width:100%;display:flex}.message-row-bot{justify-content:flex-start;align-items:flex-start}.message-row-user{justify-content:flex-end}.message-avatar{object-fit:contain;background:#fff;border:1px solid #e5e7eb;border-radius:50%;flex:0 0 30px;width:30px;height:30px;padding:3px;transition:transform .18s,box-shadow .18s;box-shadow:0 7px 16px #1118271f}.message-stack{flex-direction:column;gap:5px;min-width:0;max-width:78%;display:flex}.message-author{color:#80670f;padding-left:2px;font-size:11px;font-weight:900;line-height:1}.message-bot{color:#202638;background:#fff;border:1px solid #f5b00024;border-bottom-left-radius:4px}.message-user{background:var(--gold,#f5b000);color:#111827;border-bottom-right-radius:4px;min-width:0;max-width:74%;font-weight:700}.message-row-bot:hover .message-avatar{transform:translateY(-2px)scale(1.04);box-shadow:0 10px 22px #1118272e}.message-row-bot:hover .message-bot,.message-user:hover{border-color:#f5b00080;transform:translateY(-2px);box-shadow:0 10px 24px #1118271f}.quick-replies{flex-direction:column;align-items:flex-start;gap:9px;min-width:0;max-width:100%;margin-top:10px;display:flex}.quick-reply-btn{background:var(--gold,#f5b000);color:#111827;text-align:left;overflow-wrap:anywhere;white-space:normal;border-radius:999px;max-width:100%;padding:9px 16px;font-size:12px;font-weight:800;transition:background .2s,box-shadow .2s,filter .2s,transform .2s;box-shadow:0 8px 18px #f5b00029}.quick-reply-btn:hover{filter:brightness(.9);background:#ffc02b;transform:translateY(-2px);box-shadow:0 12px 24px #f5b00042}.chatbot-input-area{background:#f8f8fb;border-top:1px solid #e7e9ef;flex-shrink:0;align-items:center;gap:9px;padding:12px 14px 14px;display:flex}.chatbot-input{color:#1f2937;background:#e2e4e9;border-radius:999px;outline:none;flex:1;min-width:0;height:44px;padding:0 18px;font-size:13px}.chatbot-send{color:#fff;background:#172235;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:38px;height:38px;display:inline-flex}.chatbot-send svg{width:18px;height:18px}.typing{align-items:center;gap:4px;display:flex}.typing span{background:#9ca3af;border-radius:50%;width:6px;height:6px;animation:1.3s ease-in-out infinite both chatbotBounce}.typing span:first-child{animation-delay:-.3s}.typing span:nth-child(2){animation-delay:-.15s}@keyframes chatbotBounce{0%,80%,to{transform:scale(0)}40%{transform:scale(1)}}@media (width>=640px){.chatbot-root{bottom:1.5rem;right:1.5rem}}@media (width<=640px){.chatbot-container{border-radius:20px;width:calc(100vw - 2rem);height:min(70dvh,100dvh - 7rem);min-height:min(420px,100dvh - 7rem);max-height:calc(100dvh - 7rem);bottom:5rem;right:0}.message-stack{max-width:calc(100% - 44px)}.message-user{max-width:86%}}@media (height<=720px){.chatbot-container{height:calc(100dvh - 7rem);min-height:min(320px,100dvh - 7rem);max-height:calc(100dvh - 7rem)}.chatbot-header{min-height:60px}.chatbot-messages{padding-top:12px}}